Summary
A structured overview. The detail is in sections 01–15 below.
Who we are
finconduit is a UK-registered regulatory advisory firm working with VASPs, CASPs, EMIs, and PSPs across the UK and EEA. Registered office: 35 Folgate Street, Spitalfields, London, E1 6BX. Contact: info@finconduit.com.
What data we hold
Contact data from forms, engagement-related corporate and regulatory documentation, limited technical data (IP, user-agent, cookies), and marketing-engagement data where you have opted in.
Why we hold it
To respond to enquiries (contract / pre-contract), deliver the advisory engagement (contract), meet AML record-keeping (legal obligation), and keep the site secure and useful (legitimate interests and consent for analytics).
Where it goes
Six named sub-processors handle email, hosting, CMS, CDN, and (post-consent) analytics. International transfers rely on the UK IDTA, EU SCCs, or the UK Extension to the EU–US Data Privacy Framework.
Your rights
Access, rectification, erasure, restriction, portability, objection, consent withdrawal, and complaint to the ICO or your EEA DPA. Reach us at info@finconduit.com.
What we do not do
finconduit does not sell personal data. We do not run third-party advertising. We do not solicit special category data. We do not require a statutory DPO under UK GDPR Art. 37 given the current scale of processing.
Who we are
finconduit (“finconduit”, “we”, “us”, “our”) is a UK-registered regulatory-advisory firm. We work with virtual asset service providers (VASPs), crypto-asset service providers (CASPs), electronic money institutions (EMIs), and payment service providers (PSPs) on authorisation, banking access, AML programme design, and operational compliance across the UK and the European Economic Area. Our primary jurisdiction of establishment is the United Kingdom; most engagement counterparties are based in the EEA.
For all matters arising under this Privacy Policy, finconduit is the data controller. The registered office is 35 Folgate Street, Spitalfields, London, E1 6BX, United Kingdom. The privacy contact is info@finconduit.com.
Controller status
finconduit acts as controller for personal data collected through finconduit.com and through pre-engagement contact. For personal data processed within the scope of a signed advisory engagement, the controller/processor allocation is set out in the engagement letter and the accompanying Data Processing Agreement (DPA), which prevail over this Privacy Policy in the event of conflict.
Scope
This Privacy Policy applies to:
- finconduit.com and all its subdomains, including the blog, the EEA Regulated-Fintech Tracker, the glossary, RSS feeds, the AI markdown mirrors, and the practitioner tools and calculators.
- All forms hosted on the site, including the contact form and the regulatory-assessment form that produces a proposal.
- Email correspondence with prospective and active engagement counterparties.
- Marketing communications, where you have opted in.
- Any advisory engagement, to the extent the engagement letter and DPA cross-refer to this policy or are silent on a given processing activity.
This policy does not apply to third-party websites linked from finconduit.com, including the websites of national competent authorities, statutory texts, industry bodies, and vendor pages. Those websites are governed by their own privacy notices.
What personal data we collect
(a) Contact data submitted through forms
When you submit the contact form or the regulatory-assessment form, finconduit collects: full name, business email address, telephone number where you provide it, institution name and corporate role, and the substantive content you write into the free-text fields. The assessment form also captures structured fields covering target jurisdictions, regulated activity, current authorisation status, and the immediate operational question driving the enquiry.
(b) Engagement data shared during advisory work
During an active engagement, finconduit receives the documentation needed to deliver the work. The categories typically include: corporate documents (incorporation, registers, ownership and control structure charts), regulatory filings (authorisation applications, supervisory correspondence, MLRO reports), policy and procedure documentation, banking history (account opening packs, prior rejections, correspondent relationships), beneficial ownership and PEP information for KYC-on-the-firm purposes, and operational evidence such as transaction-monitoring outputs or sanctions-screening logs. This material is processed under the engagement letter and DPA.
(c) Technical data from your use of the site
finconduit.com records technical data automatically on each request: IP address, user-agent string, referring URL, requested URL, timestamp, response code, and (where consent has been given) the cookie identifiers described in our Cookies notice at /cookies. Server access logs are retained for 90 days for security and fraud-prevention purposes.
(d) Marketing-engagement data
finconduit does not run a CRM-driven marketing programme. Where you have explicitly subscribed to receive updates, we record the subscription itself and basic open/click telemetry on the messages sent. The dataset is small and limited to subscribers; it is deleted within 30 days of unsubscribe.
Data minimisation
finconduit collects the minimum personal data required for the specific purpose. We do not buy contact lists, scrape contact data, or enrich submitted data from third-party providers.
Lawful bases
finconduit processes personal data on the bases set out in Article 6 of the UK GDPR and, in parallel, Article 6 of the EU GDPR for EEA-based individuals. Each processing activity is mapped to a single lawful basis. The bases applied are:
Consent
Non-essential cookies, analytics activation (GA4, Hotjar), and marketing communications operate on consent. Consent is captured by the cookie banner or by the opt-in checkbox on the relevant form, is recorded server-side, and is withdrawable at any time without effect on processing carried out before withdrawal.
Contract / pre-contractual steps
Processing of the regulatory-assessment form and contact form is the pre-contractual step that leads to a proposal. Once an engagement letter is signed, the engagement itself, the associated DPA, and the work product produced under it are processed on the contract basis.
Legitimate interests
Site security, fraud and abuse prevention, internal record-keeping, and the defence of legal claims rely on legitimate interests. A documented Legitimate Interests Assessment concluded that these interests are not overridden by the rights and freedoms of data subjects, given the low intrusiveness, the limited data categories, and the reasonable expectations of business contacts and engagement counterparties.
Legal obligation
Anti-money-laundering record-keeping under the Money Laundering Regulations 2017, tax records under HMRC requirements, statutory accounting records under the Companies Act 2006, and responses to lawful information requests from regulators or law enforcement are processed on the legal-obligation basis.
Legitimate interests balancing
The Legitimate Interests Assessment recorded against site security, abuse prevention, and defence of legal claims considered the purpose, the necessity, and the balance against the rights and freedoms of data subjects. The assessment concluded that the processing is necessary, proportionate, and aligned with reasonable expectations. Copies of the assessment are available on request to info@finconduit.com.
Special category data
finconduit does not solicit special category data within the meaning of Article 9(1) UK GDPR / EU GDPR. Forms do not request information on racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health, sex life, or sexual orientation. You should not submit special category data through the site forms.
Special category data may be incidentally disclosed during an advisory engagement — for example, in identification documents submitted as part of beneficial-ownership evidence, or in occupational-health information that surfaces in a fitness-and-propriety assessment. Where incidental disclosure occurs, processing is conducted strictly under Article 9(2)(g) (reasons of substantial public interest, where the engagement supports compliance with regulatory or AML obligations) or Article 9(2)(f) (establishment, exercise, or defence of legal claims). Such data is segregated within engagement-specific encrypted storage, access is limited to engagement personnel with a direct need to know, and retention follows the rule applicable to the underlying document category.
How we use personal data
The purposes for which finconduit processes personal data, and the lawful basis applied to each purpose, are:
- Responding to enquiries. Triage of the contact form and assessment form, follow-up correspondence, and preparation of a proposal. Basis: pre-contractual steps under Art. 6(1)(b).
- Delivering the advisory engagement. Drafting, reviewing, and delivering work product, advising on authorisation strategy, AML programme design, and banking access. Basis: contract under Art. 6(1)(b), as scoped in the engagement letter and DPA.
- Complying with AML and counter-terrorist-financing obligations. Customer-due-diligence on engagement counterparties where finconduit is itself in scope of the Money Laundering Regulations 2017, recording of source-of-funds verification, retention of CDD records. Basis: legal obligation under Art. 6(1)(c).
- Operating and securing the site. Serving pages, throttling abuse, blocking malicious traffic, defending against denial-of-service. Basis: legitimate interests under Art. 6(1)(f).
- Measuring how visitors use the site, where you consent. GA4 aggregate analytics with IP anonymisation, Hotjar masked-input behaviour analytics. Basis: consent under Art. 6(1)(a) and PECR reg. 6.
- Sending marketing updates, where you have opted in. Periodic substantive updates to subscribers. Basis: consent under Art. 6(1)(a) and PECR reg. 22.
- Defending legal claims and meeting tax and statutory accounting obligations. Retention of engagement records and invoices. Basis: legitimate interests under Art. 6(1)(f) and legal obligation under Art. 6(1)(c).
International transfers
Several sub-processors operate from outside the United Kingdom and the European Economic Area. Restricted transfers from the UK are made under the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses. Restricted transfers from the EEA are made under the European Commission's 2021 Standard Contractual Clauses (Module 2 controller-to-processor or Module 3 processor-to-processor, as relevant).
For transfers to the United States, finconduit relies primarily on the UK Extension to the EU–US Data Privacy Framework where the recipient is self-certified, with the IDTA or SCCs as a contractual backstop. For all restricted transfers, finconduit has completed a transfer risk assessment that considers the destination jurisdiction's legal environment, the technical and organisational measures applied by the recipient, and the practical likelihood of access by public authorities. The assessments are reviewed annually.
Copies of safeguards
Copies of the executed IDTA or SCCs are available on request to info@finconduit.com, subject to redaction of commercially sensitive terms.
Retention
finconduit retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The retention schedule is:
| Data category | Retention period | Basis |
|---|---|---|
| Website enquiry data (assessment form, contact form) | 24 months from submission | Legitimate interests in responding and follow-up; legal claims defence. |
| Engagement records and advisory work product | 7 years from engagement end | UK Limitation Act 1980 (six years contract, extended for defence); Money Laundering Regulations 2017 retention; HMRC record-keeping. |
| AML and customer-due-diligence records | 5 years from engagement end, extendable to 10 years where required | Money Laundering Regulations 2017 reg. 40. |
| Analytics data (GA4) | 14 months (GA4 platform default) | Consent under PECR reg. 6 / UK GDPR Art. 6(1)(a). |
| Marketing-engagement data (open/click, subscription status) | Until unsubscribe, then deleted within 30 days | Consent under PECR reg. 22 / UK GDPR Art. 6(1)(a). |
| Server access logs and security telemetry | 90 days | Legitimate interests in security and fraud prevention. |
| Cookie consent records | 12 months from consent or refusal | Demonstrating compliance with PECR reg. 6 / UK GDPR Art. 7. |
On expiry of the retention period, personal data is either securely deleted or anonymised. Backups are subject to the same retention rule on a delayed basis: a record removed from primary storage is removed from incremental backups at the next backup cycle and from full backups within 90 days.
Your rights
Under UK GDPR Articles 15 to 22, you have a clear set of rights in respect of your personal data. Equivalent rights apply under the EEA GDPR if you are based in the EEA. The right of complaint runs to the ICO in the UK, or to the national supervisory authority of your habitual residence, place of work, or place of the alleged infringement, in the EEA.
Right of access
You can ask whether finconduit holds personal data about you and, if so, receive a copy of that data together with information on how it is processed, the purposes of processing, the categories of recipients, and the retention period applied.
How to exercise
Send a subject access request to info@finconduit.com from the email address associated with the data. We respond within one calendar month under UK GDPR Art. 12(3).
Where a request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act, explaining the basis.
Right to rectification
You can require finconduit to correct inaccurate personal data and to complete personal data that is incomplete.
How to exercise
Email info@finconduit.com identifying the field and the correction. We action verified rectifications within one calendar month.
For data shared with sub-processors during an active engagement, we propagate the correction to each recipient and confirm completion.
Right to erasure
You can require erasure of personal data where it is no longer necessary, where consent is withdrawn and no other lawful basis applies, where you successfully object, or where the data has been unlawfully processed.
How to exercise
Email info@finconduit.com. We assess against retention obligations and confirm what was erased and what was retained.
Erasure is restricted where retention is required by the Money Laundering Regulations 2017, the Companies Act 2006, the Limitation Act 1980, or by tax law.
Right to restriction
You can require finconduit to stop processing your personal data while accuracy is contested, while a legitimate-interests objection is assessed, or where processing is unlawful but you prefer restriction to erasure.
How to exercise
Email info@finconduit.com stating the basis for restriction. Restricted records are stored but not actively processed pending review.
During a restriction period, finconduit may be unable to continue an active engagement that depends on the restricted records.
Right to data portability
Where processing is based on consent or contract and is carried out by automated means, you can receive the personal data you provided in a structured, commonly used, machine-readable format, or have it transmitted to another controller where technically feasible.
How to exercise
Request portability via info@finconduit.com, specifying the preferred format. We support CSV and JSON.
Portability applies to data you provided directly. Inferred or derived analytical outputs fall outside the scope of Art. 20.
Right to object
You can object to processing carried out on the basis of legitimate interests, including profiling. You can object to direct marketing at any time, and finconduit must stop processing for that purpose on receipt of the objection.
How to exercise
For marketing, use the unsubscribe link in any communication. For legitimate-interests processing, email info@finconduit.com and state the grounds.
For legitimate-interests processing, finconduit will cease processing unless we can demonstrate compelling grounds that override your interests or the processing is necessary for legal claims.
Right to withdraw consent
Where finconduit relies on consent — for non-essential cookies, analytics activation, or marketing communications — you can withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
How to exercise
Use the cookie banner controls for cookie and analytics consent, and the unsubscribe link in any email for marketing consent. Alternatively, email info@finconduit.com.
Consent withdrawal is recorded server-side and is honoured on the next page load.
Right to lodge a complaint
You can lodge a complaint with the UK Information Commissioner's Office or, if you are based in the EEA, with the supervisory authority of your habitual residence, place of work, or place of the alleged infringement.
How to exercise
The ICO accepts complaints at ico.org.uk/make-a-complaint, helpline 0303 123 1113, postal address Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
We encourage you to contact us first via info@finconduit.com so we can address the concern, but exercising the right to complain is not conditional on doing so.
Exercising your rights
Send rights requests to info@finconduit.com from the address associated with the data. finconduit responds within one calendar month. For complex or numerous requests, the period may be extended by a further two months, with notice and an explanation, as permitted under UK GDPR Art. 12(3).
Security
finconduit applies technical and organisational measures appropriate to the risk of the processing, consistent with UK GDPR Article 32. The principal measures are:
- TLS 1.3 in transit for all connections to finconduit.com, with HSTS enforced and only modern cipher suites enabled.
- Encryption at rest for all stored client documentation in engagement-specific folders, with keys held under the principle of least privilege.
- Multi-factor authentication required for all administrative access to the website, the CMS, the hosting platform, the email infrastructure, and any system where engagement data is stored.
- Role-based access control. Engagement data is segregated by client; access is granted on a need-to-know basis and audited.
- Periodic sub-processor security reviews, including a review of each sub-processor's SOC 2 / ISO 27001 reports or equivalent attestations.
- A documented incident response procedure, with personal-data-breach assessment under UK GDPR Art. 33 and notification to the ICO within 72 hours where the breach is likely to result in a risk to the rights and freedoms of natural persons.
- No engagement data is stored outside engagement-specific encrypted folders. Email is not used as long-term storage.
No security control eliminates risk. finconduit reviews controls at least annually and updates them as the threat environment, regulatory expectations, or the firm’s own processing change.
Children
finconduit’s services are directed at regulated financial institutions and their advisers. The site is not directed at children, and finconduit does not knowingly collect personal data from anyone under 18. If you believe a child has submitted personal data through the site, contact info@finconduit.com and we will delete it.
Changes to this policy
finconduit reviews this Privacy Policy at least annually, and on the occurrence of any material change in processing — for example, the addition or removal of a sub-processor, a change of lawful basis, or a change in retention periods. Material changes are surfaced via the cookie banner and reflected in the "Last updated" date at the top of this page.
The current version of this policy supersedes all earlier versions. Earlier versions are available on request to info@finconduit.com.
Contact and DPO position
Direct any question, request, or complaint about how finconduit handles personal data to info@finconduit.com. If you are not satisfied with the response, you have the right to lodge a complaint with the ICO or with your national EEA supervisory authority.
finconduit
- Entity
- finconduit, UK-registered
- Registered office
- 35 Folgate Street, Spitalfields, London, E1 6BX
- Privacy contact
- info@finconduit.com
UK supervisory authority
- Authority
- Information Commissioner's Office (ICO)
- Website
- ico.org.uk
- Helpline
- 0303 123 1113
EEA supervisory authority
- Route
- Your national DPA in the EEA Member State of habitual residence, work, or alleged infringement.
- Notes
- finconduit acts as controller for site visitors and prospective and current engagement counterparties.
No statutory DPO requirement
finconduit is not currently required to designate a statutory Data Protection Officer under UK GDPR Article 37. The firm is not a public authority. Its core activities do not consist of large-scale, regular, and systematic monitoring of data subjects, and its core activities do not consist of large-scale processing of special category data under Article 9 or criminal-conviction data under Article 10. Privacy queries are handled by the firm’s privacy contact at info@finconduit.com. If the scale or nature of processing changes such that Article 37 is engaged, finconduit will designate a DPO, publish the appointment, and notify the ICO as required.